The Industry Review

Up until now I assumed Paypal is kind of like a credit card company (in some ways). That is, if the seller doesn’t give you what you’ve purchased, they will refund you. Well, it turns out this only applies to physical products and not downloadable software. I’ve bought software using Paypal numerous times and never had any issues.

 
That is, until now: this week I purchased a product I saw advertised under the ’30 day money back guarantee’ (which is practically the standard these days). In my second day of usage I realized it’s an inferior product, so politely asked for a refund based on that statement. The manufacturer refused. I disputed the transaction with Paypal based on the above premise, and in response, the software company revoked my license to use their product (which, again, I already paid for). Based on this claim, I escalated things with Paypal and now demanded a refund (in their lingo: turned it from a dispute to a claim). Paypal refused on the grounds of “not offering this protection for downloadable software”. When I asked ‘then what are you good for?’ they answered ‘well, we do not give your bank details to the vendor’. True, but that’s not my problem at the moment. And I was always under the impression they do this, probably because they do extend this protection for everything else.

 
So you may have been aware of this, but I was not. Considering that a large portion of affiliate marketing software is purchased through Paypal, we all need to know this.

 
I’m still giving the software manufacturer some time to comply (hint: it’s a maker of one of the popular twitter applications), and that’s why I’m not saying who it is.

 
My conclusions:

1. From now on I will make considerable effort to use a credit card instead of Paypal whenever I can, simply because when you need them – they are not there for you and 99% of all internet marketing products are software based (I’ve never bought one which wasn’t). This way, if a vendor cheats you, you have someone protecting your interests.
   
    

2. If the software manufacturer does not comply (I won’t get a refund, but at least I want my license to use their inferior tool), I’ll start by advertising precisely who they are, and every single time I see a tweet on Twitter (which I see quite often), I’ll convince them to stay away from that piece of code. Hey, even if I convince one person not to buy it, I’m already successful – but I will be much more successful than that. Maybe I’ll use some of the other Twitter tools to automate that 😉
   
    

3. I may sue them in a small court or something. It’s only $97 but it’s a matter of principle. And clearly the law is on my side.

This is one of the times I am happy I have a blog. Even if I don’t win this battle, I’ll definitely win the war.

I’ve been slow to update my blog lately. Lots of family issues to take care that have been distracting me, and worse, kind of prevent me from being able to write cheerful posts (which is what I intend to write next, hopefully today or tomorrow). But this is something I wanted to share first:

 
I always see people measuring their Twitter follower growth using TwitterCounter. In fact, I have done this too in a previous post.

 
That being said, I recently found out that the TwitterGrader has a much better growth chart. It appears to be virtually real time, much more accurate, and easier to access. Although I highly disagree with their grading algorithm (..which I mentioned here..), their charting method is top notch. In fact, here’s my chart.

 
Isn’t it interesting? You could tell I tried different approaches in my Twitter follower attraction by the various patterns.

 
But a picture is worth a thousand words. Just look at the differences between the two charting methods I mentioned:

 

Chart Using TwitterGrader

Chart Using TwitterCounter

Wow, again I write about Twitter. This is becoming a Twitter blog. Well, what can I say – I like Twitter, and spend a large portion of my time there – naturally it’s something I think a lot about. Next post won’t be about Twitter (my promise to myself).

 
Although I’ve seen articles that list useful Twitter sites (and/or tools), I find that many of them don’t have a lot of value. Consequently, I thought I’ll share my own list, which I’ve created for my own usage.

 

Tools:

I only use a single tool, TweetDeck, which is a fantastic tool that allows you to do everything the web interface allows you, but much much more. Phrased differently: the web interface is not really practical, you need something like TweetDeck to really be able to benefit from Twitter if you have more than a few dozen followers. What I particularly like is the ability to create ‘columns’ where only certain friends, or certain search terms appear – though you can still see the Twitter timeline if you want. As a result, it allows you to focus on what you find interesting, while still benefiting from the whole.

 
There are many free & paid Twitter tools, but I don’t find them useful (i.e. TwitterLocal, etc)

 

Sites:

1. Search.Twitter.com: a must. Twitter’s internal search engine. Brings you discussions that occurred in the past few seconds. Hey Google, can you do that?
   
    

2. Friend or follow: shows you the people you follow but haven’t returned your follow, and the opposite as well (the site refers to them as ‘fans’). Very useful if you like to get followed in return for following someone.
   
    

3. Backupmy.net: one of my favorites. Twitter only backs up your last 3,000 tweets. However, if you write a lot of interesting tweets, have multiple conversations you’d like to keep, or just like having your tweets stored, this site allows you to do this for free. I downloaded all my tweets and it was pretty amusing to see my first tweet back in March… I was so young and naive.
   
    

4. Twitter grader: I actually thought of dedicating an entire post to this site. This is a ‘grading site’ of sorts for Twitter users. Basically, based on certain factors (number of followers, number of tweets, number of retweets, number of recent tweets, etc) it assigns each user a score. Moreover, it allows you to see the global top users, top users in your country, state, and city. I think their algorithm is significantly flawed and has multiple problems. However, it seems to be popular, so I occasionally check myself as well. I didn’t write the post about this because I suspect this may be a post that only interests me (.. I am an ex-computer scientist after all, so algorithms still appeal to me). If there’s anyone interested, I’ll be more than happy to write why I think this site’s algorithm is so wrong. One day I’ll create a site that will really enable ‘measuring’ individual users.
   
    

5. Twitoria: allows you to find users that haven’t updated their pages for a given amount of time. If they’re not your personal friends, you may want to remove them from your list.
   
    

6. My Tweet Space: fantastic tool for creating Twitter backgrounds. Highly recommend, and many thanks for the good folks over there that allow us to use it for free.
   
    

7. Twitterfeed: allows you to feed your blog directly into Twitter. Some WP plugins allow you to do that as well, but this is another way. Although I don’t currently use it, I intend to use it in the very near future.
   
    

8. Future Tweets: allows you to schedule future tweets. I’ve only used it once and it seemed kind of cool, but didn’t really feel the need to use it since then. Maybe I’ll use it again in the future.
   
    

9. Topsy: a search engine for tweets – allows you to find out how many times a tweet has been retweeted. Pretty cool.
   
    

10. Stuff to Tweet: shows you the coolest tweets. Can’t say I’ve really used it, though at times it’s interesting to see what’s popular.
    
     

11. Revtwt: Although I’ve not used this myself, I think it’s fair that I include it just because many people would find it interesting. In short, the site allows you to make money from your tweets. I don’t think a lot of money, but if you have many followers, this can accumulate to a respectable amount, I hear.

 
Please let me know if you think I’ve missed an important Twitter site or tool. There are several more in my list I don’t find that useful, but I discover new ones almost on a daily basis.

Although I am a big proponent of gaining Twitter followers naturally, through interaction, without using any tools (read my previous post on gaining Twitter followers for free), lately I feel I’ve stumbled into – how shall I call it – a barrier of sorts.

 
Up until now I have been heavily using Twitter (as those who follow me clearly know), and I would say gained roughly between 80-100 followers every day I spent on Twitter. Often I would refresh my screen, and within minutes 1 or 2 new followers would appear.

 
However, this changed once I passed 2,000 followers. I was doing my own thing (if anything, perhaps even used Twitter more heavily), but suddenly I was not gaining more than 25 followers per day. This has been going on for roughly a week. Although I wish I could explain it by the fact there’s a labor day weekend here in the US (and overall, I see a decreased number of visitors in many of my sites), this seems too sharp a transition to be a coincidence.

 
Perhaps I need to explain again my ‘strategy’ (if it can be called one) for gaining followers. I simply talk to people. I RT people. I send articles and links I find interesting. And people follow me. I am not doing the ‘other’ strategy, that is, follow 500 people, and weed out the 2/3 that haven’t followed me back, follow another 500 people, and repeat the process. I know this works, but – well, it just didn’t seem to be necessary. Of course I don’t mean to say I’m not following anyone on my own – that is far from the truth, but that number is pretty small (20 people a day?).

 
Since I am primarily relying on people following me, which is what I call interaction, and this interaction hasn’t changed, it appears to me that there is another factor involved here.

 
At the moment I’m not entirely sure what it is. I do have a guess though. I’ve been told by a source I consider reliable that once a user has 2,000 followers, he can only follow 10% of his number of followers per day (if you know for a fact this is incorrect, please let me know). Clearly, this would significantly impact people doing the ‘other’ strategy. However, I’ve never even gone close to this limit. That being said, I would not be surprised if some of the automation tools take this into consideration and bias their auto-follow algorithms towards people with fewer than 2,000 followers since they are more likely to follow back. In other words, if you follow someone with 1,000 followers, he is much more likely to auto-follow you back (because he’s not limited), however, if you follow someone with 2,001 followers, the chances of him following you back drop because he’s subject to the 10% limit.

 
Does this make sense? I cannot think of any other way to explain it (besides labor day). If this is true then it heavily weakens my theory of interaction being such an important key element of Twitter, but rather reduces it to being a weaker, secondary force that can “push” you to some degree, but by itself, is insufficient. If this is the case, then Twitter should re-engineer some of their algorithms (i.e. I don’t think it makes sense for someone without any tweets and a single follower to follow 1,000 people), as clearly that is not their goal.

 
If you have any opinion on what I wrote, by all means, please let me know.

 
p.s. I went through the ‘top Twitterers’ list (or whatever it’s called) in the US and was quite disturbed by the number of people there I believe are bots (or semi-bots – that is, bots that are occasionally controlled by a human). Clearly their strategy is extremely effective. If you don’t know what I’m talking about, read my previous post. Just reinforces what I suspected before.

 
p.p.s. one question I’ve been asked online is “Why do you care about followers?”. Why? Well, it’s nice having a greater audience. More followers means more people noticing my blog. At the moment I would say 90% of the visitors to my blog come through Twitter – and my blog is one of my most popular websites! Therefore, it means more people reading what I write. Means more people responding and interacting with me. Means more friends I get to meet. Maybe if I had one million followers I would say “Jeez, I can’t handle this noise”, but at this point I’m nowhere even close to my limit in handling my list. There are about 40-50 people who I closely monitor, and whenever there’s a moment which these people aren’t writing anything (which is 95% of the time), I simply look into the Twitter Timeline and look for interesting tweets, or do a search for interesting tweets. I think that’s the entire point in being in Twitter.

A quick recap of the previous post, Enticing People to Visit Your Blog: Part 1 of 2: new blogs and websites often suffer from a malady – no matter how hard the creator may work, and how talented he may be, no one visits his site. In the previous post I suggested ways of overcoming this using common sense and attitude. In this post I will cover technical methods of drawing people to your blog.

 
In general, these methods can be loosely categorized in two ways: one by allowing your blog to be more noticeable, the other is by giving your visitors a reward.

 
Although allowing your blog to be better noticed is clearly a way to attract visitors, what are the things your blog can potentially give its visitors? I can think of two major things: Link Juice (or more formally phrased: “Inbound Links”) and Publicity. So how does one enable his or her blog to do that?

 
Ok, let’s begin:

1. DoFollow links: as I mentioned in an earlier post about DoFollow links, many users feel that commenting in a blog is an action worthy of a reward. Now, I don’t mean for this to sound like a criticism, it just that we, the users, don’t have to leave comments, so if we do make the effort and leave a comment, should we not get at least a reward (in the form of an inbound link)? I’m deliberately speaking from the users’ perspective since I am one as well (I visit other blogs). Unfortunately, WordPress settings automatically define all comments as NoFollow links and this discourages many people from commenting at all.
   
    
   My recommendation: install the NoFollow Free plugin: it’ll allow you to set your commentators’ links to be DoFollow and have a lot of control in the process of doing so. This way, users are more likely to visit your blog. Yes, some will only come for the link, but it will get them to look at the blog as well, and they may like what they see. Besides, if they leave a good comment, it’s not a problem – and if they don’t, well, then just remove it – it is your blog after all.
   
    
   Note that in my previous post, Stephan (@ThatSwissIMGuy), raised a good question: what do we gain by getting comments? After all, they helps ‘bleed’ link juice from the site (so effectively weaken its Page Rank). Although that is true, Google really favors blogs with plenty of comments, and if you write a post that becomes popular, you’ll notice that it really helps that post’s rankings. Of course, Google hates fake comments, and I would not be surprised if it knows how to detect those (and I’m sure it knows how to detect spam comments). Interestingly, I recently read an article about a guy whose site was banned (deindexed) for using a fake comment generator. So I would strongly advise not even attempting to go down that route!
   
    

2. Controlling anchor text: one problem with leaving comments on blogs is that they are associated with the name of the person who left them. Go to a typical blog, and see that every name that has a hyperlink points to a website. Although the link is useful, it would be far more effective in terms of search engine optimization if it used a good anchor text, since anchor text is hugely important when doing SEO. For example: in most blogs, if I leave a comment, the link to my site will be associated with my name, Udi Schlessinger. Although this will help me better rank for “Udi Schlessinger” when doing a Bing or a Google search, it would be so much better if I could control this anchor text, let’s say, have it be “Best Computer Games” for my computer game website (which is a site I have).
   
    
   KeywordLuv is a fantastic plugin that enables users to do just that – determine their anchor text. Furthermore, by searching for the text “Enter YourName@YourKeywords in the Name field to take advantage” with a keyword, users are able to find blogs/websites that use this plugin and are associated with their chosen keyword. Again, this may get your blog visited only to get a link, but if they like what they see, they’ll keep on coming – which is the goal, no?
   
    

3. Advertising your blog: another very useful plugin is CommentLuv. Blogs that have this plugin installed show the name of the last post the poster has created and a link to it next to the actual comment that he left. Therefore, if you have a catchy title and leave interesting comments on other blogs, they are very likely to draw attention and consequently, visitors.
   
    
   Similarly to KeywordLuv, there is a search string that users can use to locate this plugin (it is not always active, but if active, it is “CommentLuv Enabled”). See below.
   
    

4. Top Commentators: this is slightly more subtle but very much powerful. Some sites have a ‘Top Commentators’ bar (look to the right, this one does). Although there are several such plugins, my favorite is the ‘Top Commentators’ plugin. I used to think this is only for show, to ‘award’ individuals who leave the most comments per week/month/year with sort of a title. My opinion immediately changed when I found out one day I’m getting about 70 inbound links from a site because I was a top commentator, and my name/link appeared in every one of the blog’s pages. At first I couldn’t understand how this could be the case, but then I realized: since the ‘Top Commentators’ widget appears on every page, I got as many links as there were pages! Although some blogs disable the linking function, many do not. And even if you don’t get any link juice, the publicity alone is worth it.
   
    
   It is possible to find such blogs by simply searching for “Top Commentators” and your keyword of choice.
   
    

5. Social media: sharing your posts in various social media sites is a sure way of getting them noticed. Digg, StumbleUpon, Facebook, Twitter – you can share your posts in all of them. The good thing is that there are plugins that make this a very easy task. Better yet, your visitors can do that as well if they like your post. Again, there are many plugins that do that, but my favorite is the Add to Any: Share/Bookmark/Email Button plugin.

 
The next three suggestions are also technically based, but are not plugins:

1. Signature: many forums allow you to place a link in your profile or in a signature that appears on every post you make. Regardless of the potential for link juice this may get you, if you are an active member of the forum other users are bound to notice this and visit your website at some point. This is, obviously, true for email as well: if every email you write ends with your site’s address, then quite often you’ll notice in your site’s logs that visitors have arrived through that link.
   
    

2. Videos: one sure way of getting attention is making interesting videos that advertise your site, either by actually showing its usage (through capturing the screen while you use it), by actually talking to the camera about it, or by simply including a link at the end the video. Either is a good way to advertise your blog.
   
    
   In addition, if you upload a video to YouTube (or other video sites) some users will look at your profile (a statistic I read said that 0.5% of the visitors do so) which can include a link to your website. Although 0.5% is not a lot, if your video becomes very popular, this becomes significant. In fact, some people offer to buy or rent popular videos for this very reason (there’s a whole online course dedicated to this method).
   
    

3. Incentives: this is something I have not personally done, and most affiliate networks/individual publishers do not allow that. However, some publishers and networks are fine with it. If you give an incentive (i.e. free iPod to the 100th commentator on a specific post) and just mention it on a public forum or use Digg, you will very quickly get traffic. Of course, you’ll also need to shell out an iPod for the winner, so hopefully the post will pay for itself (using an appropriate affiliate offer that allows incentives).

 
Ok, that’s it for now. Although I can think of a few more methods, I think I’ll stop, as it is becoming a long post. Hope you find this information useful! Please let me know if you do.

 
Quick edit: I knew that installing KeywordLuv and CommentLuv would draw attention from people just looking for links. However, it seems posting this article made my site 5 times more visible. I am going to include comments as long as they contribute to the discussion, and will reject all others. I advise readers to do the same.

This is my third post in a row about Twitter. I don’t intend for this to be a Twitter blog, but I guess because I’ve been so into Twitter lately, it’s just often on my mind.

 
Ok, so what’s for today.

 
Recently I realized that tweeting a lot carries with it both professional and personal hazards. I guess this is also true for Facebook, but since my profile has never been public, I never actually felt it.

 
The problem is this: you receive an email, a phone call or a message telling you “this is urgent, deal with it NOW”. Normally, I – and I assume you too – prioritize. If it’s truly urgent, I do it immediately. If it’s not, it waits a bit. Sometimes even slightly longer than a bit. I believe the vast majority of time I am able to get whatever I need to do in a the right amount of time, so that’s fine.

 
However, when you Twitter a lot, it’s kind of hard to hide what you’re doing since it’s all so public. Here are two examples.

 
Question: “Say, didn’t you said you’re going to visit your parents? How come you were Tweeting about watching TV at home?”
Udi: “Emmm…”.

 
Question: “Say, didn’t you say you were going to return that email ASAP? How come you were quoting Robin Williams in Twitter?”
Udi: “Emmm…”.

 
And the worst of all:

 
Question: “Say, didn’t you say you’re too busy to take our son from daycare? How come you were tweeting with that cute girl with the name I can’t remember?”
Udi: “Emmm……*slight note of fear*”.

 
What makes it worse for me is that in my ‘stupidity’, I actually added my last tweets to my blog (see top right corner), and each includes message and time. So you don’t even to be familiar with Twitter. My mother can go to my website and see exactly whether I’m home (if there’s no Tweet for 5 hours, I’m either extremely busy or not home). I can already imagine the questions: “you were home and you didn’t pick up the phone. I am SO disappointed in you, my eldest son.”

 
This creates problems, as you can imagine. Moreover, as the world becomes more connected, i.e. some personal gadgets can tell where you currently are (for example geo-location is available on cell phones, and certain iPhone applications use that), we lose more and more of our privacy.

 
Until now I was fairly immune to this, but I guess this is a major change, and by actually writing about this, I’m exposing myself to more scrutiny (since some friends/family haven’t thought about this). In my specific case, I can always say tweeting is part of my work (and that should get me off the hook, though I’ll probably have a hard time convincing my parents this is indeed true!)

 
Ah, the problems of the the second decade (almost) of the 21st century. I wonder what the future holds. I’m sure we’ll adapt and our kids will find it hard to believe this was actually not a problem once (just like teenagers nowadays can’t imagine the time their parents not being available on a cell phone when they were their age).

 
Personally, I can’t wait to see what happens next! I just hope some shred of privacy remains.

This is going to be a short post. Mainly interested in people’s opinions so feel free to either comment or email me at udi @ industryreview.org.

 
We all know there’s a terrible spam problem at Twitter. Also, we all know there are lots of bots in Twitter.

 
People who know me even for a short amount of time know I have a very weird memory when it comes to numbers, personal details, birthdays (i.e. during college I remembered all my friends’ social security numbers. I didn’t even try, it just.. stuck somehow). This is a fun party trick, and extremely useful in professions which require remembering many details about lots of participants. Affiliate Marketing and Academia, two fields I’ve been in, are actually really good examples. Anyway, I’m diverging from my point.

 
Lately I noticed something which we all noticed, i.e. groups of Twitter users suddenly appearing with very similar characteristics & identical messages. I’m sure Twitter is very much onto them.

 
What bothers me a bit more is that I started noticing a group of users that until now I thought are really well established Twitter users, repeating the same sentences again and again. But not often (like the standard bots, which sometimes repeat the same sentences within minutes) but significantly less often, like once a day. These sentences seem to be identical, and at times meaningless – and don’t seem to promote any product. I would estimate there are at least 15-20 people in this group, from both sexes, various ages and ethnicities. That’s actually one of the thing that looked suspicious to me, why would a young girl repeat exactly the same sentence an elderly gentleman said a day before?

 
Maybe it’s just my overly active mind, and these are all real people who have the same sense of humor, and from some reason, decide to repeat the same sentences very infrequently, but to me this seems kind of odd. Maybe they all belong to a cult. A Twitter cult. I really don’t know.

 
I suspect these are much more advanced bots. Perhaps establishing themselves very subtly as ‘real people’, and occasionally, very infrequently, trying to promote a product (I haven’t been following them that closely to notice that until now).

 
I can definitely say that none of them has ever responded to a comment or a direct message I sent. I can also say that I tried repeating some of their sentences (by now I remember quite a few), and got no response. I’m somewhat wary of doing it more often in case this really is a group of bots and by doing so, I’ll be marked as one eventually.

 
Anyway: have you noticed this too? I’d rather not specify which sentences/users in case I incur the wrath of real people, or worse, a very aggressive bot operator. I’d really like to get feedback.

I started using Twitter some time in April, but only in July really started using it heavily (see my previous post on explaining Twitter. Since then I have seen countless tweets promoting tools that increase the number of your followers. I don’t know whether they work since I haven’t tried them, but I believe they do (with the general idea: if you follow X number of people, at least a third will return the follow. Do this enough times and you’ll gain a lot of followers). How else can you explain users with 10,000 followers and no tweets?

 
An additional point to consider: I tend to question the quality of the followers you get using them – often quality doesn’t go well with quantity, particularly if things are automated. If you don’t look at your followers – at all – how do you know who they really are? For all you know they could be bots. This is true for me, too, but at least I try to evaluate the account with my own eyes and don’t rely on software.

 
I’ve used twollow myself (an online tool which adds followers based on criteria) for 2-3 days, but didn’t feel any effect, and I mean any. I’m guessing it’s particularly useful for people who don’t use Twitter at all, and just want to gain followers on auto pilot (without having to log in at all). I know at least one guy who gained 3,000 followers this way over a span of several months.

 
In July 30th I had 191 followers. Today, August 22nd, 12:30pm (the day is still young) I have 1391 followers. How did I do that? It’s been roughly 3 weeks in which I gained exactly 1200 followers. Moreover, I was completely out of commission for about 4 days during this time (3 days I was at a conference, read my blog for more details, and one day I spent moving to a new apartment without any internet connection).

 
In the Twitter universe 1391 is not really considered a lot of followers. But still, I did it without any help of tools and on my own, and – in my opinion – in a relatively short amount of time. And I expect the rate of followers to only keep increasing (at least that’s what I’ve been noticing so far – I believe the more followers you have, the larger the target audience you reach, and your overall network grows).

 
So how did I do that? My answer is simple and is one word: interaction.

 
During this time, I interacted with people, asked questions, sent responses, sent the occasional article I found amusing or educational, retweeted the occasional message I found interesting. Yes, I did it quite intensively. But it worked, you have to agree with that, no? Even better than hard, cold numbers: I made friends during this time, people I now correspond with on a daily basis.

 
Twitter is all about interaction. Interact with people, offer value in your tweets, make friends – and you’ll get plenty of followers. Although some tools & methods may work faster (maybe even much faster), I think this is the better way, both in the short and in the long term.

 
An image is worth a thousand words: check my followers chart above (though to be honest, I don’t think it captures the trajectory correctly – I only “updated” it today, so it treats “yesterday” as July 30th. Still it proves my point. As you can see I got 7 followers since I updated my follower counter).

 
I’m sorry if you were expecting some sort of technological solution in this post. I’m sure some tools offer way better results than I have obtained. But I truly believe this is the better way. It certainly is more fun 🙂

This post was surprisingly hard to phrase exactly the way I wanted to. In fact, it took me three days to write, and during this time an event happened which directly related to what I was writing.

 
Before I begin, I want to quickly compare Facebook and Twitter.

 
Facebook: you have a list of friends, who see your status messages which you can frequently change, you can share with them photos, videos, email, a million applications & games, and even chat. You’re limited to 5,000 friends.

 
Twitter: you have a list of friends, who can see your status message you can frequently change, but are limited to 140 characters. You can send email, but again, are limited to 140 characters. You can see status of groups using the # tag (i.e. #quotes). You can resend other people’s status (Retweeting) which will result in your followers seeing this message. You’re not limited to a maximum number of friends.

 
I’ll admit that a few months ago Twitter seemed to me like a stripped down version of Facebook. Why would I need Twitter if I have Facebook? I mean, everything I can do with Twitter, I can do with Facebook, only better, right? That’s a view that most of my friends on Facebook seem to have. And like I said, until recently, so did I.

 
But oh, how wrong was I. If you’re a Twitter user that that follows at least 200 users you probably know what I mean. If not, please read on.

 
Once I started using Twitter more seriously I realized that Twitter and Facebook, although on the surface seem like two incredibly similar applications, are in fact completely different creatures. The difference is simple. In my opinion – and some readers may disagree – Twitter is not so much a social network, as much as a cross between a gigantic chat room and a search engine. Whereas Facebook is, well, a straightforward social network. Each is great in its own way – I don’t mean to imply one is better than the other, they just have different usages.

 
The way I see things, in Facebook the point is really staying in close contact with your friends. Seeing pictures of their kids. Getting a general update of what they do in their lives. All relatively slow paced. In Facebook changing your status more than, say, 5 times a day is almost considered impolite, whereas in Twitter some people change their status hundreds of times a day (which would be completely unacceptable in Facebook – I think they even warn you if you do this).

 
But that is the entire point! In Twitter the point is ultra-fast conversations between individuals and groups of people. The 140 limit is intentional: it (correctly) assumes that our attention span is becoming shorter, and consequently, enforces brevity – short and precise messages. In Twitter you can send a message to all your followers (which could be more than a million, i.e. @Mashable), or send a message to followers of a group, which are marked by the # symbol. So sending a message to #quotes will result in everyone checking this list getting the message.

 
In twitter, Retweeting is a large part of the culture: sharing something with everyone that you got. Or reinforcing that a tweet you saw by Retweeting it – kind of like saying “I also think this is good”. If I tweet something, and Ashton Kutcher (@aplusk) with his 3,270,965 followers decides to retweet it, then these 3 million twitter users will see it. That’s a huge difference between Facebook and Twitter.

 
But the biggest difference of all is essentially that of Twitter being a Search Engine. I only got this point when I heard Jay Berkowitz (@JayBerkowitz)’s excellent seminar. In Google, if you’re lucky, a site is indexed in 1-3 days. Sometimes sites aren’t indexed for months, and if you have a doubt, check out my own site: www.sciportal.com, kind of a website I use for testing various things (and the first domain I owned for commercial applications). It hasn’t been indexed since June 20th despite repeated attempts to force Google to index it using various methods.

 
So suppose I want to ask someone whether the new movie, District 9, is any good. All I need to do is go to search.twitter.com and search for ‘district 9’, and I will find hundreds of people who tweeted about it in the last 10 seconds. Can you do that in Facebook? Can you do that in Google? Most definitely not.

 
Consequently, attempting to compare Facebook and Twitter without considering all these facts is like comparing oranges and apples. It’s simply not the same thing and not even close.

 
The frustrating thing is that many Facebook users – again, yours truly was like this before – join Twitter and expect the Facebook experience. They are annoyed by the vast number of messages. Admittedly, it can and is overwhelming at first, and that’s why tools such as TweetDeck exist – to create order in the chaotic mess that the Twitter timeline is.

 
Today, a friend of mine “diplomatically” complained that I’m sending too many tweets and this is “noise” in his opinion. I “diplomatically” replied “too bad, that’s how Twitter works, maybe you should stick to Facebook if that’s how you feel”. He thought I was being sarcastic, but I was not. I explained him that what he sees as noise is what I consider a wealth of opportunity to meet people, to hear a random smart quote I can retweet, to get the occasional relevant article that I would’ve never seen otherwise. To meet new friends. And that to me, this is not noise at all, but the entire point of Twitter. I also pointed out that I follow more than 20 times the number of people he does (he follows 50 people, I follow around 1,100), and yet I manage not to be overwhelmed and in fact greatly enjoy the process.

 
His response was to unfollow me. I think he thought I’m trying to mock him, but I genuinely was not. Twitter is about interaction. If you want a silent, nearly static, social network experience, then Facebook really is for you. But if you want the “noise” that Twitter brings, the retweets, the group chats: the #FollowFridays, the #Quotes, the #Google messages – the chaotic mess that is Twitter, then you are going to love it in Twitter.

 
Personally, I love both. So I use Facebook in one way, and Twitter in a completely different way. And that’s how things should be in my opinion.

 
What do you think? In this article in particular I am eager to receive comments. Either way, don’t forget to follow me! 🙂

I’ve taken my share of classes during my time. With 3 degrees it would be surprising if I didn’t, wouldn’t it?

 
When I started doing affiliate marketing, I realized there are many topics I need to learn how to tackle (PPC, Quality scores, CPA, SEO, SERPs, Traffic, Landing Pages, Keywords, Social media, Article directories, RSS feeds and the list goes on and on). None of it is rocket science, but there’s just a lot to know. I learned a lot of it on my own, but figured I may as take a shortcut in the form of a class or two – particularly since most of them have 30 to 60 day money back guarantees.

 
One thing I learned is that there is a great variation in the way the classes are being taught. I was expecting every class to be very similar in the approach taken, but it’s far from the case.

 
So here are 10 aspects I think every online class should have. If you’ve ever considering creating a class, pay attention. I classified them in three ways: Crucial (most classes actually do this), optional (can’t hurt to have), and subtle (many classes don’t do this, and yet it’s so important).

 

1. (Crucial) Organization: Provide students a clear map of what you’re supposed to be doing every week, where you are headed, and what you’re supposed to learn. You’d be surprised how often this is not the case.
   
    

2. (Crucial) Stored videos of classes: This is essential since it’s likely you’re going to miss some. I’ve actually never seen a class that doesn’t have this feature.
   
    

3. (Crucial) Original content: many classes simply offer the same regurgitated content you can see elsewhere and present it as their own. Not only this is unethical, but it pretty much guarantees you’re never going to buy a class from that person again. People sometimes ask me: is affiliate marketing any good? This is one reason I sometimes find it hard to answer, because so many classes offer the same ol’ same ol’.
   
    

4. (Optional) PDFs summaries of every lesson: At times, particularly a while after you’ve watched the class, it’s just easier to read a summary rather than go through an entire lecture again.
   
    

5. (Optional) Bonuses: it’s nice to buy something and get a related piece material you have not paid for. Normally I would not mention this, but it almost feels standard nowadays since almost every class has this.
   
    

6. (Optional) Forums: forums offer a way for you to interact with other course members who are going through the same process as you, and have similar interests. This is not crucial, but very important. Most classes I’ve participated in had a forum system.
   
    

7. (Optional) Live webinars: not only the occasional live webinar gives the feeling it’s a “living” course (and not something that was created 2 years ago), but it also allows asking live questions, or examining students’ own work (such as websites).
   
    

8. (Subtle) Standalone: Some classes expect you to have to buy another piece of software to successfully do the class. Sometimes this is unavoidable (like the need to register domains, etc – that’s part of the game), but other times it’s just not the case. For example, I’ve taken a class which was pretty cheap, but the lecturer kept using a software that – surprise surprise – costs more than $1,000. As far as I know, he also was involved with that piece of code as well. Since I couldn’t afford that software (nor did I want to buy it), and half the course depended on it, I ended up asking for a refund. This just feels like a cheap and dirty way to sell other items (give the course for not much, sell the tools for a lot).
   
    

9. (Subtle) Availability for personal questions: When you take a university class, there are office hours, professor emails, and you can always physically approach them. Some online classes do their very best so that you will not be able to contact the lecturer. When you think about this, this is downright rude (particularly since some classes cost thousands of Dollars!) One class I took has several layers “protecting” the lecturer. I wanted to ask a personal question (inappropriate for the forums). So I had to ask support to get the lecturer’s email. They asked me to contact his personal assistant. Which I did. The assistant asked me what it’s about, so I sent my question to him – and he said he’ll relay it the lecturer. I assume he did – but after going to all this effort, I never even got a response. That’s unprofessional. Note that naturally, this was after the 30 day money back deadline passed. It makes class takers feel like the lecturer only cares for their money. In this specific case, the lecturer said in the sales pitch that he’s trying to build his brand, so he wants our testimonials once the class ends. Regardless of the quality of this content, I guarantee you this attitude would eliminate many of the positive testimonials he could’ve gotten.
   
    

10. (Subtle) Availability for public questions: although this may sound identical to the previous item, it’s not. What I mean here is that there should be a way for students to post a question (to a forum or a mailing list) and for the lecturer, the authority figure, to give a definite answer. You’d think this is obvious, but many classes simply do not have this option. The lecturer is “somewhere up there”, and the people who answer comments are the other class members. Don’t forget: they’re students too and they are often wrong. This is irresponsible, and in this case the class does ill service to its students.

 
What do you think? Have you had similar experiences? Better? Worse? Please do let me know.