The Industry Review

After using Twitter very heavily for – what – 3 months now? I’ve noticed that there are certain mandatory milestones people who use Twitter pass through.

 
The first occurs somewhere around 150 followers/followees. You realize there’s no way you could keep track of all the conversations since the web interface isn’t really designed for this. At this point people either limit the number of people they follow (too many conversations going on), start using specialized software (such as TweetDeck) or just give up and return to Facebook saying that Twitter sucks and they don’t see the point (in fact, I’ve dedicated an entire post to this, Explaining Twitter to Facebook Users).

 
The second is actually an artificial milestone: it’s set exactly at 2,000 followers. This number is defined by Twitter itself. I don’t remember the exact rule, but it goes something like this: you can’t follow more than 2,000 people unless you have at least 90% of that – 1800 – followers (or something similar). This is actually pretty effective, and you see a lot of people with disproportional follower/followee ratio (50 followers and 1750 they follow). Usually these are people who try gaining a large number of followers very quickly. Not that it’s impossible, but this is not the right way I believe, and neither this is the point of Twitter. The easy – and the fun – way to overcome this is by progressing through interaction (and I’ve written a post about that too: How to Gain Twitter Followers For Free and With No Tools). I wasn’t even aware of this limitation when I crossed 2,000!

 
(An interesting side note, several friends have told me in the past that I have an anecdote for everything. This is true. For almost everything I hear there’s something related I can think of. A family trait, we all are like this. Funny that my blog is starting to look like that too, don’t you think?).

 
The third milestone, is one I believe I reached in the past two weeks is – I estimate – around 5,000 followers, and will shortly elaborate on it.

 
I’m sure there are more such milestones I haven’t reached: 20,000, 50,000, 100,000, 1 million, 3 million, 1 billion, etc. And of course, some milestones can only be reached by God and Ashton Kutcher, and neither is talking to us, so they shall have to remain a mystery.

 
So back to what I wanted to cover in this post: What happens when you start having a lot of followers? (which in this context, is my third milestone).

 
Although I “only” have 7,000 followers, thanks to my witty banter, humorous activities and unnatural modest personality (not to mention my own custom devised algorithm of finding followers – why do people need software packages? It’s just so easy), and some of my best Twitter friends have way, way more followers than I do (like Darren, 101,000 followers, Heather, 22,000 and Ken, 20,000), I’ve started feeling a change once I reached the third milestone. By the way, these three people are always going to be on my #FollowFriday list. Truly some of the greatest people I know on Twitter and outside!

 
An important point: I follow almost every single person who follows me. Why? I just think it’s fair. This point is arguable since I know many people don’t agree with this philosophy, but personally I think that unless you’re a real (non web) celebrity or truly have something unique to say on Twitter (not your blog, TV show, or whatever), you can’t expect people to follow you if you don’t return the favor. The fact John Chow lost a quarter (or more) of his 60,000 followers since his mass unfollow just proves this point – and I don’t think his process of losing followers is over just yet! Of course, this only holds true if you’re actively trying to expand your number of followers: if you’re just in Twitter then there truly is no obligation for you to follow anyone.

 
Here’s what happens – at least to me:

 
The good

1. When I first heard of Twitter, I read that you can pose a question, and you’ll always get an answer from someone in the Twitterverse. So after I joined and had a couple hundred of followers I tried it. No response. I tried it again later. No response. And again. No response. Kind of sucked, but I thought – I guess I simply don’t have enough friends/followers.
   
    
   However, some time ago after the ‘third milestone’, I tried again. I pose a question and now I always get answers. Usually multiple, and usually from people I don’t know. This is just awesome. For someone like me, who thrives on interaction and enjoys meeting new people and starting conversations this is absolutely fantastic. I’ve actually started doing it just to get closer to some people who follow me (and I them). This is one of the best aspects of Twitter. I’m really enjoying this.
   
    

2. You start getting offers for Sponsored Tweets. My original reason for entering Twitter was promotion of my blog and I knew this may have financial repercussions even though I didn’t anticipate or aim for short-term ones (it’s been 3 months and I’m still not doing anything of the sort). However, I truly hadn’t expected anything like that. You tweet a 1-3 messages and get money? It’s not a lot of money, yet this was still a nice surprise. I tweet sometimes hundreds of messages a day, what’s another one? Let alone one I mark as ‘#ad’ or ‘sponsored’ (the application gives you that option)
   
    

3. People you don’t know start referencing you or a conversation you had in a way that implies they know you or have been following your conversations, at least to some extent. Some people may feel threatened by this, but I just love it. It’s like skipping the whole “introduction” aspect of becoming a friend – like jumping directly to stage 2 of a friendship.
   
    

4. Continuing the last item, people you don’t know start including you in their #FollowFriday. This even now still surprises me and greatly flatters me.
   
    

5. You get more business opportunities. I’ve already had several such discussions – which makes sense, because there are so many people on Twitter who look for that, myself included. The one that most surprised me is the offer to give high level direction to a new Twitter application as a “Twitter Guru”. And more so, that the advice I gave was extremely easy to give and I also think, extremely useful. Twitter is truly very simple after all. After you’ve used it for a while you know what could be improved on and what is already great.

 
The bad

1. Your twitter mailbox becomes useless. Tweetdeck shows you only the last 20 messages, so these days I usually don’t even bother checking my DM box – it’s filled with “offers” and twit validations and whatever. It’s a shame they can’t get a better system for that, like a white-list or a word filter (I’d filter every message that mentions “Trump”), because I’m sure I missed the occasional important direct message (apologies if I never answered someone who reads this).
   
    

2. There is a definite loss of privacy. Personally, I’m not too sensitive about what I say. Although at times I’m sure it would be best if some tweets were not public, I still don’t worry about that too much. However, particularly when engaging in personal conversations, sometimes it’s almost easy to forget there’s an audience (and this changes when someone jumps into the conversation – happened several times). This is particularly true when you speak to someone who has fewer followers – or follows only real world friends – and may not to be used to keeping this in mind.
   
    

3. Twitter becomes an increasingly greater time hog. Today I had lunch with a friend who told me “but you don’t really know or care about all 7,000 people, do you?”, and I said I don’t know all of them, but I know many, and certainly will be happy to get to know better anyone who is interested in knowing me. Furthermore, those that I do know, I care about, and as a result, I find myself spending more and more time on Twitter. People who know me know I’m very honest about saying this. I’ve met some fantastic friends in the past few months as result of using Twitter.

 
I don’t know what the future will bring to either myself or Twitter (personally I’m not too certain about its future). I assume it’s a different scenario when you have a 100,000 followers. I certainly have no problem conversing with multiple people at the same time (I vaguely remember even testing myself using various messengers and the maximum conversations I simultaneously could do is 8 – not just in terms of typing – I type very quickly – but also in terms of being truly focused on the conversation).

 
However, with such a great number of followers I’m sure one may easily find himself talking with many more people than 8. That would be beyond my technical ability (though it’s possible mentally I could do more than 8). If that happens, I’ll simply become a slow responder, I guess. Not that I envision myself ever having 100,000 followers (I anticipate I’ll peak at 30,000. Don’t ask me why, it’s just an educated guess).

 

Wow, again I write about Twitter. This is becoming a Twitter blog. Well, what can I say – I like Twitter, and spend a large portion of my time there – naturally it’s something I think a lot about. Next post won’t be about Twitter (my promise to myself).

 
Although I’ve seen articles that list useful Twitter sites (and/or tools), I find that many of them don’t have a lot of value. Consequently, I thought I’ll share my own list, which I’ve created for my own usage.

 

Tools:

I only use a single tool, TweetDeck, which is a fantastic tool that allows you to do everything the web interface allows you, but much much more. Phrased differently: the web interface is not really practical, you need something like TweetDeck to really be able to benefit from Twitter if you have more than a few dozen followers. What I particularly like is the ability to create ‘columns’ where only certain friends, or certain search terms appear – though you can still see the Twitter timeline if you want. As a result, it allows you to focus on what you find interesting, while still benefiting from the whole.

 
There are many free & paid Twitter tools, but I don’t find them useful (i.e. TwitterLocal, etc)

 

Sites:

1. Search.Twitter.com: a must. Twitter’s internal search engine. Brings you discussions that occurred in the past few seconds. Hey Google, can you do that?
   
    

2. Friend or follow: shows you the people you follow but haven’t returned your follow, and the opposite as well (the site refers to them as ‘fans’). Very useful if you like to get followed in return for following someone.
   
    

3. Backupmy.net: one of my favorites. Twitter only backs up your last 3,000 tweets. However, if you write a lot of interesting tweets, have multiple conversations you’d like to keep, or just like having your tweets stored, this site allows you to do this for free. I downloaded all my tweets and it was pretty amusing to see my first tweet back in March… I was so young and naive.
   
    

4. Twitter grader: I actually thought of dedicating an entire post to this site. This is a ‘grading site’ of sorts for Twitter users. Basically, based on certain factors (number of followers, number of tweets, number of retweets, number of recent tweets, etc) it assigns each user a score. Moreover, it allows you to see the global top users, top users in your country, state, and city. I think their algorithm is significantly flawed and has multiple problems. However, it seems to be popular, so I occasionally check myself as well. I didn’t write the post about this because I suspect this may be a post that only interests me (.. I am an ex-computer scientist after all, so algorithms still appeal to me). If there’s anyone interested, I’ll be more than happy to write why I think this site’s algorithm is so wrong. One day I’ll create a site that will really enable ‘measuring’ individual users.
   
    

5. Twitoria: allows you to find users that haven’t updated their pages for a given amount of time. If they’re not your personal friends, you may want to remove them from your list.
   
    

6. My Tweet Space: fantastic tool for creating Twitter backgrounds. Highly recommend, and many thanks for the good folks over there that allow us to use it for free.
   
    

7. Twitterfeed: allows you to feed your blog directly into Twitter. Some WP plugins allow you to do that as well, but this is another way. Although I don’t currently use it, I intend to use it in the very near future.
   
    

8. Future Tweets: allows you to schedule future tweets. I’ve only used it once and it seemed kind of cool, but didn’t really feel the need to use it since then. Maybe I’ll use it again in the future.
   
    

9. Topsy: a search engine for tweets – allows you to find out how many times a tweet has been retweeted. Pretty cool.
   
    

10. Stuff to Tweet: shows you the coolest tweets. Can’t say I’ve really used it, though at times it’s interesting to see what’s popular.
    
     

11. Revtwt: Although I’ve not used this myself, I think it’s fair that I include it just because many people would find it interesting. In short, the site allows you to make money from your tweets. I don’t think a lot of money, but if you have many followers, this can accumulate to a respectable amount, I hear.

 
Please let me know if you think I’ve missed an important Twitter site or tool. There are several more in my list I don’t find that useful, but I discover new ones almost on a daily basis.

This post was surprisingly hard to phrase exactly the way I wanted to. In fact, it took me three days to write, and during this time an event happened which directly related to what I was writing.

 
Before I begin, I want to quickly compare Facebook and Twitter.

 
Facebook: you have a list of friends, who see your status messages which you can frequently change, you can share with them photos, videos, email, a million applications & games, and even chat. You’re limited to 5,000 friends.

 
Twitter: you have a list of friends, who can see your status message you can frequently change, but are limited to 140 characters. You can send email, but again, are limited to 140 characters. You can see status of groups using the # tag (i.e. #quotes). You can resend other people’s status (Retweeting) which will result in your followers seeing this message. You’re not limited to a maximum number of friends.

 
I’ll admit that a few months ago Twitter seemed to me like a stripped down version of Facebook. Why would I need Twitter if I have Facebook? I mean, everything I can do with Twitter, I can do with Facebook, only better, right? That’s a view that most of my friends on Facebook seem to have. And like I said, until recently, so did I.

 
But oh, how wrong was I. If you’re a Twitter user that that follows at least 200 users you probably know what I mean. If not, please read on.

 
Once I started using Twitter more seriously I realized that Twitter and Facebook, although on the surface seem like two incredibly similar applications, are in fact completely different creatures. The difference is simple. In my opinion – and some readers may disagree – Twitter is not so much a social network, as much as a cross between a gigantic chat room and a search engine. Whereas Facebook is, well, a straightforward social network. Each is great in its own way – I don’t mean to imply one is better than the other, they just have different usages.

 
The way I see things, in Facebook the point is really staying in close contact with your friends. Seeing pictures of their kids. Getting a general update of what they do in their lives. All relatively slow paced. In Facebook changing your status more than, say, 5 times a day is almost considered impolite, whereas in Twitter some people change their status hundreds of times a day (which would be completely unacceptable in Facebook – I think they even warn you if you do this).

 
But that is the entire point! In Twitter the point is ultra-fast conversations between individuals and groups of people. The 140 limit is intentional: it (correctly) assumes that our attention span is becoming shorter, and consequently, enforces brevity – short and precise messages. In Twitter you can send a message to all your followers (which could be more than a million, i.e. @Mashable), or send a message to followers of a group, which are marked by the # symbol. So sending a message to #quotes will result in everyone checking this list getting the message.

 
In twitter, Retweeting is a large part of the culture: sharing something with everyone that you got. Or reinforcing that a tweet you saw by Retweeting it – kind of like saying “I also think this is good”. If I tweet something, and Ashton Kutcher (@aplusk) with his 3,270,965 followers decides to retweet it, then these 3 million twitter users will see it. That’s a huge difference between Facebook and Twitter.

 
But the biggest difference of all is essentially that of Twitter being a Search Engine. I only got this point when I heard Jay Berkowitz (@JayBerkowitz)’s excellent seminar. In Google, if you’re lucky, a site is indexed in 1-3 days. Sometimes sites aren’t indexed for months, and if you have a doubt, check out my own site: www.sciportal.com, kind of a website I use for testing various things (and the first domain I owned for commercial applications). It hasn’t been indexed since June 20th despite repeated attempts to force Google to index it using various methods.

 
So suppose I want to ask someone whether the new movie, District 9, is any good. All I need to do is go to search.twitter.com and search for ‘district 9’, and I will find hundreds of people who tweeted about it in the last 10 seconds. Can you do that in Facebook? Can you do that in Google? Most definitely not.

 
Consequently, attempting to compare Facebook and Twitter without considering all these facts is like comparing oranges and apples. It’s simply not the same thing and not even close.

 
The frustrating thing is that many Facebook users – again, yours truly was like this before – join Twitter and expect the Facebook experience. They are annoyed by the vast number of messages. Admittedly, it can and is overwhelming at first, and that’s why tools such as TweetDeck exist – to create order in the chaotic mess that the Twitter timeline is.

 
Today, a friend of mine “diplomatically” complained that I’m sending too many tweets and this is “noise” in his opinion. I “diplomatically” replied “too bad, that’s how Twitter works, maybe you should stick to Facebook if that’s how you feel”. He thought I was being sarcastic, but I was not. I explained him that what he sees as noise is what I consider a wealth of opportunity to meet people, to hear a random smart quote I can retweet, to get the occasional relevant article that I would’ve never seen otherwise. To meet new friends. And that to me, this is not noise at all, but the entire point of Twitter. I also pointed out that I follow more than 20 times the number of people he does (he follows 50 people, I follow around 1,100), and yet I manage not to be overwhelmed and in fact greatly enjoy the process.

 
His response was to unfollow me. I think he thought I’m trying to mock him, but I genuinely was not. Twitter is about interaction. If you want a silent, nearly static, social network experience, then Facebook really is for you. But if you want the “noise” that Twitter brings, the retweets, the group chats: the #FollowFridays, the #Quotes, the #Google messages – the chaotic mess that is Twitter, then you are going to love it in Twitter.

 
Personally, I love both. So I use Facebook in one way, and Twitter in a completely different way. And that’s how things should be in my opinion.

 
What do you think? In this article in particular I am eager to receive comments. Either way, don’t forget to follow me! 🙂