The Industry Review

 
Originally I intended to write a summary of “my 2009″. But after reevaluating this, I decided to make it shorter.. or better phrased, easier to digest. Just share some of the lessons I learned this year. I’m mixing both the personal and the professional here, though items are generally grouped together.

 
Overall, 2009 was a great year. There were some rough moments, both personal and professional, but the positives far outweigh the negatives.

 
In 2009 I learned:

• That as suspected, having no boss and being self employed would result in (easily) more than twice the amount of hours that I worked when I had a boss. Even when considering investment banking (notorious for demanding a lot of hours).
  
   

• That even though I am smart, an excellent planner and a hard worker… I sometimes lack focus. And focus matters more than I realized. This one was a very valuable lesson.
  
   

• That working insane hours but having much more time to spend with your family is SOOOOOOO worth it.
  
   

• That working after 4am can cause you the equivalent of a hangover. Since then I try (and often fail) not to do so.
  
   

• That “Do No Evil” is just something that Google says, but nothing more than that.
• .. and that things can change in a way you’d never expect: Who knew I would ever be rooting for Microsoft?
  
   

• That twitter is not just about sharing “what I just ate” (admittedly, I used to think so too) but rather a wonderful, albeit addictive, medium for meeting friends and making business connections.
• …yet sharing “what I just ate” occasionally results in the most fascinating discussions.
  
   

• That Twitter includes the entire range of the human spectrum: the best, kindest and most wonderful people you’ll ever meet, and also some of the worst. And that “Block” is a wonderful option for the latter.
  
   

• That Twitter allows one to find many people who need help but don’t know how to ask for it.
• … but also that it’s wise to draw lines, otherwise you may get pulled in and (at times) blamed for some of their troubles. A lesson I learned the hard way.
  
   

• That some celebrities are extremely friendly, and yet other people at times act like the worst celebrities regardless of the fact they’re no different than you and I (often less, actually).
  
   

• That being a Twitter ex-con makes you tougher… kind of. Okay, it just makes you less talkative which may make you appear tougher (see my blog post on Twitter Jail).
  
   

• That blogging about “professional subjects” leaves enough room for humor and self expression (until this year I’ve only had personal blogs).
  
   

• That some spammers have a well honed sense of humor (see my two posts on spammers: spammers types, and spammers jokes).
  
   

• That a good affiliate manager is worth his/her weight in gold (and if we’re talking about a really thin one, then platinum).
  
   

• That sometimes you really need to listen to your instincts, but other times you really need to ignore them. Both professionally (in this case, talking CPA offers/Landing pages/Ad copy), and personally.
  
   

• That due to the secretive nature of affiliate marketing, the good ideas usually stay with you, while the bad ideas get rehashed, repackaged, and resold.
• …and I wish I could say more about the former…
  
   

• That PPV is just awesome.
• … but other times it’s not fun watching your entire budget evaporate in 20 minutes without any positive results.
  
   

• That the most successful people – at least in affiliate marketing – are usually the most modest ones (or the most silent ones – sometimes it’s easy to confuse the two).
  
   

• That it’s hard finding people who truly want to collaborate as a team. But when you do… it’s the best thing.
  
   

• That quotes are a great way of saying what you want to say without saying it. And that sometimes this is very important (yes, being cryptic is part of the point here )
  
   

• That some friends don’t even give the tiniest of warnings before they decide this world is not for them. Kaya, I wish I got to know you better before you left us. I hope you are at peace, wherever you are. (I intended for this to be the last item, but I don’t want the last one to be sad… and the next one relates in a way Kaya would have found amusing, I think).
  
   

• That being deprived of cupcakes is extremely dangerous (more about that in future posts).
  
   

• That I can survive on my own cooking (who knew?).
  
   

• That having a character named after you in a book is, like, the coolest gift ever.

 
Can you believe it’s already 2010? I feel it was just 2000 maybe 2 years ago… how did a whole decade pass so quickly? Personally, I think 2010 is going to be fantastic – I just know it.

 
Happy new year everyone!

 

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Technorati Tags: Ad copy, Affiliate manager, Affiliate marketing, CPA offers, Google, Landing Pages, Life lessons, Microsoft, PPV, Spammers, Twitter

A conversation I often have with fellow internet marketers who are not in Twitter is: is it worth the time investment from a financial perspective? Usually I am told that this is obviously not the case, and thus, disregarding the fact it’s a good way to befriend people, it’s not a good investment in terms of time and money.

 
Although I know some people who have been monetizing Twitter rather successfully, my answer is: yes, this is right in the short term, but no in the longer term. Yes, I’ve made some money using Twitter with SponsoredTweets and Ad.Ly, as well as the occasional affiliate offer, but overall if one wants to monetize his time, then there are definitely easier to make money online.

 
That being said, every day I meet great people and make many useful business connections. To use one example, if it weren’t for Twitter, I wouldn’t have met the incredible, pancake loving, Darren Williger (@williger) who invited me to participate as a panelist in a webinar series which is not only great fun, but will be monetized soon as well. Nor would I have been invited to ad:tech as press (yes, I came thanks to this blog – but ad:tech heard of my blog through Twitter). Or be invited to the MarketLeverage VIP Yacht Party during Affiliate Summit East (which obviously was an event many would have paid to participate in and was incredible from a networking perspective).

 
Personally, I think this is just the beginning. The more time passes, the more people I know, the greater my online presence and the possible networking that I can do. So judging Twitter just by the immediate ROI is a mistake, in my opinion. Ask me again in 6 to 12 months and I’m confident I will have significantly better examples than the ones I’ve given.

 
This conclusion is emphasized by the fact I’ve been very active on Twitter for a rather short amount of time – only since the end of July 2009 (though I did register in March).

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Technorati Tags: ad:tech, Affiliate Summit East, Darren Williger, Internet Marketing, MarketLeverage, Monetization, ROI, Twitter, Webinar series

We take this for granted, that social media sites are monitored for unruly behavior. Yes, there are flaws, there are always ways for users to break the rules and get away with it, and sometimes what is perceived a harassment by a person may be (strangely) considered legitimate behavior by social media sites. That being said, the fact is, there is a lot of moderation going on which really enables these sites to continue operating – and we take this for granted.

 
As those who follow me on Twitter must have guessed, this article was inspired by the fact that in the past few days I, and several other people, were consistently harassed on Twitter by a troll. While I don’t think he’s a bad guy, harassment is harassment. Vulgarity should not be tolerated, and if someone does not want to be in touch with you, you have to respect that. I must’ve blocked 8 (at least) of his Twitter users, 3 of his Facebook users and ignored one LinkedIn invite. But this is just the background and not what I wanted to discuss.

 
So assuming sites were not moderated – what would happen? I know the answer to this all to well and will illustrate this with an unpleasant experience I had three years ago.

 
I mentioned a couple of times in previous posts that I used to be very active on a small blog network (”and your blog was #1 for a few months, yes, yes, we heard it” – ok ). The reason I chose to leave it is because the atmosphere really turned sour. There were two users, one problematic in particular, that took great pleasure in harassing and offending other users. Both of them were highly intelligent and they tended to pick on people they considered inferior (which was almost anyone to them), and sometimes they just picked on people who did things they considered improper behavior (name dropping was something that really, really annoyed them – if you dared mention you met a celebrity, you risked public humiliation). Both of them actually treated me with great respect, so I didn’t have any personal issues with them – except for the fact that it was really hard to watch the way they behaved.

 
However, the site owners and creators – who were active participants in the community – never said a word, despite admitting that these two are “occasionally misbehaving”. What could I do? Only watch.

 
There were very few people who misbehaved like this, but those who did, ruined it for the rest of us. Therefore, I decided to leave, pack my blog and go elsewhere. But due to the addictive nature of such sites (read my article about withdrawal from addictive sites – largely learned through the experiences I’m discussing now), I found this was not so easy.

 
As a result, I found myself occasionally coming back and never truly leaving. However, certain events – which are too long for me to elaborate on – caused me to “publicly declare that the site’s atmosphere is ruined and is not fun for many people anymore”. I listed many activities which these two starred in and some of my best friends on the site were the target of the mentioned harassment. I also listed people who were not my friends but were harassed.

 
In hindsight, it was really naive – even stupid. I think I was expecting everyone to say “yes, you’re so right” and for the two guys to say “what, we didn’t realize it bothers everyone so much, we’ll behave from now on”. Perhaps it’s a result of the circumstances that led me to to make this statement (again, very long story), but I just wasn’t thinking.

 
What did happen is an all-out site war. For about a week there wasn’t a single post in the entire site that hasn’t revolved around this. Another guy joined my side as “the good guys”. Overall, we were winning: about 70% of the community completely agreed with me, and 30% did not (many of these made such incredible conspiracy theories I could never have envisioned… i.e. that I wanted to be the most popular user on the site, so my goal was to get these two guys to leave and “be in charge”. WTH?! – this would never have occurred to me that someone would say this, not in a million years).

 
The reason the war wouldn’t settle even after a week is because the site had no official rules. So at some point both sides – us and them – called for the owners to declare what is right and what is wrong. We didn’t even ask for them to enforce it, just for the community to know. But despite all of us knowing the owners personally, they ignored us, completely. Not even a peep. Both of us – independently – repeatedly asked for intervention, and got no response.

 
At this point one of the “bad guys” started threatening me and the other guy in real life. I won’t elaborate how, but these were threats that only a psychopath would make. Which he was. By this point I actually got a lot of “fan mail” telling me of his various deeds – and he is most definitely a psychopath by clinical standards (I’m not a psychiatrist, but it’s so obvious). Maybe that’s why the site owners didn’t take a stand – fear – but in my opinion, this is no excuse. Taking a stand was their duty to the community they created.

 
This went way too far. Therefore, since I was going to leave anyway, the war wasn’t going to end anytime soon, and most importantly I was shocked by the behavior of the owners, I publicly said my goodbyes, exchanged emails with friends, and left. I only came to visit once 2 years later after one of the site members – a good friend of mine – died of cancer and everyone left a comment as a tribute.

 
I later moved to another site which was based on the same blogging system. That site, however, was actively and aggressively moderated. Even too much. For example, they had a policy that people must use human photos as avatars or no avatars at all. Until this point I never used my real photo (always used pictures), but since this was the standard, I started then – and never stopped.

 
They claimed that this makes the site much more personal – a claim I actually agree with since it did make things more personal. What I think went to far is that they started banning users who even slightly deviated from this policy, i.e. one person had a blurred picture and was banned. Another had a photo of himself upside down – and was banned. And worst, one had a near-realistic drawing of himself (which was the image he used in a real newspaper – the guy was a journalist!) – and he was banned too. They all refused to change their photos and chose instead to leave.

 
Interestingly, the “bad guy” I early mentioned made his appearance here at some point. I was following him from afar, quite certain he’ll make trouble in no time. Which he did. Very quickly he started 3 separate very vocal and rude flame wars with prominent users of the site. Unlike the other site, he was warned by the administrator, warned again, and then banned. It was so nice to see how easy it was to control such a psychopath when there’s the proper system for dealing with it. He threatened these users too, but was mainly treated as a joke by the visitors and not as the “scary person” everyone were afraid of at the other site.

 
What’s the moral of the above stories? I didn’t really intend to create one, except to emphasize a point we all know: law and order need to be maintained.

 
However, I did learned a few valuable lessons:

1. A social media site has to have a clear set of rules and acceptable behaviors, and these have to be actively enforced. If that’s not the case, the site becomes the wild west – anarchy quickly takes over, and people leave.
   
    

2. Too strict rules can also be problematic. They too will make people leave. So at times there’s a fine balance that needs to be handled.
   
    

3. Many people are cowards: I got so many emails privately cheering and encouraging me for my above war, but not only these people did not actively share their feelings with the rest of the site, some even denied that it even bothered them – publicly! Of course, there were plenty of people who weren’t like that, but I was shocked – and disgusted – with the number who did behave this way.
   
    

4. Sometimes being the hero is really stupid. I honestly thought everyone would see that what I wrote had pure motivations, but considering the conspiracy theories some users made about me (that I mentioned above), I really learned a valuable lesson here.
   
    

5. Most important: if a site has no rules & no moderation (something I have not seen in any of the popular social media sites), stay away from it – it’s not worth it.

    

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   Technorati Tags: Facebook, Site Moderation, Social media, Suspension, Trolls, Twitter, User Banning, User Blocking

   • 

After you’ve used social media sites for a while, you start finding common patterns, specifically, annoying patterns. Although each one of us is annoyed by different things, usually there are commonalities that annoy each and every one of us. I’ve decided to create my own list of pet peeves and share it with you.

 
Originally I was hesitating whether I should call this article ‘Pet Peeves in social media’ and have one section for Twitter, one for Facebook and one for LinkedIn, all sites I know really well. However, considering I have fewer LinkedIn pet peeves, than say, Twitter pet peeves, I think I need more time to get a list worth reporting. So for now this is only for Twitter.

 
Second, after I came up with this subject I met a great guy on Twitter, Darren Williger (@Williger). Not only he’s extremely witty and hilarious, but it turns out he also created – a video – that (can you guess it?) is about Pet Peeves in Twitter. I thought that I can’t seriously write an article on the subject without including his video. I am fully aware that no matter what I say, people will remember Darren’s video (which is awesome) as the point of this post. Oh well, I bow down before you, Darren – absolutely brilliant video!

 
Here’s my list of Pet Peeves. Feel free to add some of your own.

1. Many users have some kind of auto-follow script – so when you follow them, you get a direct message (DM) “Thank you for following me, blah blah blah”. That’s fine with me. However, the thing that irritates me the most (more than spammers!) are the users that send you the DM – but don’t follow you back, so you can’t respond! It goes along the lines of “Thank you for following me. Here’s my blog. Can you tell me about yourself?” (remember, all automated). But I can’t answer! Because you haven’t followed me! I’d much rather not get anything, and not be followed than get a message I can’t reply to!
   
    

2. Following the previous item are the users who have an auto-follow that sends you to some kind of unrelated sales page. Sometimes the description is even deliberately misleading like, “learn about me in this link” or “read my blog here” but when you press the link, it’s a sales page! Dude, we just got to know each other, and you’re already asking me to buy something from you? What are the chances this is going to work? Occasionally these links are broken and don’t even work – which truly makes these users look ridiculous. I used to respond to them “your links are broken” but never received a response. Not even once.
   
    

3. Bots, particularly the sophisticated ones. I don’t know whether these are real people who do 90% automation, or bots that occasionally have a real person controlling them (there’s a subtle different in my opinion). But do any of these sentences look familiar?
   • 140 cramping your style?
   • Apu Akhbar?
   • Ma Shlomkha?
   • Como está?
   • Hur är det?
   • What’s everyone talking about?
   • Robin Williams survived open-heart surgery; has new role in film – and life
   • Too many tweets. Too little time to reply.
   • Why is Twitter a verbal gym? Stress relieve for the mind.
   • The day ends with a tweet.
   • iphone is always ringing. standby
   • Random tweets
   • Is Obama doing a good job?
   • Ogenki desu ka

   I’m sure some at least look very familiar. Guys, I understand you want to automate things, but for crying out loud, get a better list. All these are real messages I’ve seen over and over and over and over. The ironic thing is that one of the messages is ‘random tweets’. My guess is that someone made a list of things to tweet, and the title was ‘random tweets’, and somehow this got into the actual list of things being tweeted about.
   
    
   I tend to retweet them with a smart ass comment, and never, ever, received a response. i.e. “Ma Shlomkha? -> Do you even understand what that means? Of course you don’t, you’re a bot” (it’s “what’s up?” in Hebrew).
   
    

4. Spammers: I won’t elaborate. They annoy me less than most people. I even find them funny at times (read my post 5 Different Types of Spammers).
   
    

5. Users promoting products in an idiotic way. Personally, I have no problem with people using Twitter as a vehicle for promoting products – not at all (hey, I may do this too at some point). But come on, be smart about doing this. Don’t say “Want to learn how to make $158,081 in less than 8 hours?” or “Gain 1,500 followers in the next 21 minutes!”, be smarter about this. No one in his right mind will take you seriously. And if they do, I assure you, they don’t have a credit card or a way to pay you.
   
    

6. People doing #FollowFriday for people they don’t follow themselves. Quick explanation: #FollowFriday is a very nice Twitter Tradition. Usually every Thursday/Friday people will tweet a list of the people they recommend for following. Some just include names, other give lists with brief titles “amusing conversations” “sweet and funny”, etc. This is what gives Twitter its personality.
   
    
   However, some people do #FollowFriday for people they don’t follow themselves. Don’t get me wrong, I think it’s okay to retweet someone’s FollowFriday tweet even if you’re not following the person (since you’re basically just saying “listen to this guy, he knows what he’s saying”), but don’t publicly recommend following someone when you’re not following your own advice. It’s like a health guru eating junk food in secret – do what you preach!
   
    
   In particular I was irritated by a guy I tried to converse with a while ago (we have some things in common so I thought he’d be interesting to chat with). He ignored 2-3 tweets I sent him. One day I RTed two of his tweets. he ignored these too. Ok, I get it, he doesn’t want to talk. However, the next Friday he included me in his #FollowFriday. He wasn’t talking to me (at all), or following me himself, but he publicly recommended that people follow me. How hypocritical is that?
   
    

7. The last one is pretty mild: Direct Messages (DMs) that require 10 separate messages. Yes, I understand the whole 140 character limit (that’s the point of microblogging), but at times you want to say more, and the only alternative is to use 10 consecutive messages. My friend Suzanne gets a phone call for every one of those and it can become really annoying. I would’ve much preferred if the direct message system was not limited to 140 characters (blasphemy, I know!), or alternatively, it could send you to an extra app that allows you to write one long email which will automatically be broken up. Or even just use real email (which is my preference).

 
That’s my list. Any ideas for more?

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Technorati Tags: 140 character limit, Auto-follow script, Darren Williger, Facebook, FollowFriday, LinkedIn, microblogging, Pet Peeves, Retweet, Social media, Spammers, Twitter, Twitter bots, Twitter Tradition

The Wannabe Guru

I just returned today from the Lightweight Startups meetup. Overall, an excellent meetup, though frankly, our 202 Affiliate meetup is much better (not to mention the fact that we win free items every time). During the meetup I noticed that the attendees tend to be very different from those who attend our affiliate meetups, who in turn, are quite different from the people who attend the tech meetups (which I occasionally attend as well). It is then that I realized that I’ve attended enough affiliate meetups to be able to categorize affiliate marketers into several distinct groups. Ah, a challenge! I’ve decided to do so in this blog post.

 
Note that if you’re not an affiliate marketer, you may not understand what I’m talking about, though I’m sure you’ll see some analogies to a domain you are familiar with. We are dealing with human nature here, so the same/similar patterns will emerge in various circumstances.

 
Let’s begin. I’ll start with the lowest of the low.

 
The Newbie: he comes to the meetup with bewilderment in his eyes. Someone told him that he could make tons of money very quickly, and he wants to know how. Sometimes he knows a bit (”you can advertise on Google with CPO, right?”) and sometimes he knows virtually nothing. Usually despite the best efforts to help him all you can really say is “take a good class or do a lot of reading on the subject, as you need to be familiar with the basics before you can do anything productive”.

 
The Struggling Affiliate: usually this type knows his stuff but hasn’t had great success so far. It might be because he doesn’t know some crucial bit of information, or he simply hasn’t gotten his lucky break yet. Sometimes he admits this, sometimes by talking enough with him you’ll be able to tell.

 
The successful affiliate: you can recognize this type by the calm assurance he handles the meetup and the occasional slip-up of large expenses he mentions. You can also tell that he is generally not interested in either the Newbie or the Struggling Affiliate because they have nothing that he needs (he may throw a bone in their direction, but nothing beyond that).

 
The Bullshitter: this type of affiliate has done it all and made a lot of money. He won’t say anything specific. Just that he’s done PPC, SEO, Media Buys, PPV, on all the affiliate networks, and promoted all the hot products (he can name every single one as if his life depended on it). He also knows all the gurus, every single one (he’s been to Gauher’s house and is fact the godfather of his child!). Yet when you really try to get some facts from him, you see that his knowledge is skin deep and basically what he does best is talk. One final bit: the bullshitter knows he’s a bullshitter. He’s not self deluded.

 
The super affiliate: a super affiliate is what we all aspire to be. Those are the guys that make the big bucks. From my experience, the real super affiliate tend to be rather shy about it (”I do well” they answer when asked), and in fact, that’s how I usually recognize them. That doesn’t mean there aren’t super affiliates that are the bragging type, there’s definitely a lot of those.

 
The Guru: I’ve met only a handful of those, but these are the legendary people. We all know their names. We all get emails from them. We all know who they hang with. They’re gurus, and they’ve earned this status. Usually they don’t come to meetups unless they’re invited to give a talk. Why should they? They don’t need to anymore. They’re beyond that. We all bask in their glory. If you look really hard, you’ll be able to see that some have a green aura around their heads (because of all the money they have, you see).

 
The wannabe Guru: the wannabe guru is a successful affiliate (possibly a super affiliate) that genuinely believes he is a guru and constantly talks about this, how much money he’s made, and how his life is the life of a rock star. But when you do some research he can never be found online! How mysterious! And no one knows his name! This type is easy to recognize because he talks more than everyone else, usually about how successful he is. The nice thing about the wannabe gurus is that there’s no chance they will ever read this post. Their time is too valuable to waste on mere blog posts (let alone from someone as lowly as myself – wait a moment, everyone are lowly to the wannabe guru, except for other gurus perhaps). Why waste their time when they could be hanging out with President Obama, Bono or even Mahmoud Ahmadinejad (they know him too and are at times eccentric, so you never know).

 
The lackey/minion: you’ll see him hanging around whoever he thinks is higher in the ranks than he is (usually the successful affiliate, the super affiliate, the wannabe guru, or the guru). He’ll laugh at all the right moments, never interrupt mid-sentence, do whatever is asked/commanded to do. He lives to serve, all for the precious knowledge that he may gain (and who knows, he might – I’ve never been one myself so I don’t know).

 
The scammer: fortunately, I haven’t seen any of those in our meetups, though I have been in contact with some (through other means). They masquerade as gurus/super affiliates when in fact most of their income comes from scamming YOU. They do courses which are overpriced, promise the world yet offer nothing new. During the course they constantly try to pitch in offers (always with some excuse “I know I shouldn’t be doing this, but this is too good for me not to mention”) and often try to sell their own products as well, which tend to be overpriced junk. A quick visit to some of the affiliate forums will give you names, though you probably can think of some already.

 
Note that the categories are not mutually exclusive, that is, a person can be in more than one: for example, a successful affiliate may be a lackey of a super affiliate and a wannabee guru may be a bullshitter (though it’s not necessarily the case – he may truly believe he’s a guru).

 
Have I forgotten anyone? I have considered adding more types such as The Blackhatter, The Porn Affiliate, but decided this goes in a different direction to what I have in mind.

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Technorati Tags: Affiliate Marketers, Affiliate marketing, Media Buys, Meetups, PPC, PPV, SEO

As you may know, the famous blogger, John Chow, has recently unfollowed almost all of his followers (~55,000) in a single day and left only a 100. I read his post about this and all the comments (there were a lot of those). I also read several of the posts other bloggers wrote following his decision, some with very harsh criticism. I’ve met John Chow in Affiliate Summit East and spoke to him on several occasions and think he’s a very nice guy. He unfollowed me too, but then again, I can’t say we are close, so I understand his decision, and certainly don’t take it personally.

 
But this post is not about John Chow’s decision. Plenty of words were written about that.

 
After reading all the mentioned posts it made me think: why do people follow celebrities? I don’t think John Chow is really a celebrity, but to a certain audience, he is. When I was an academic, certain people were celebrities in my field, but I assure you, they won’t get recognized on the street and you’ve never heard their names.

 
There are several reasons I can think of why people would follow a celebrity on Twitter (and note that this also applies to other social media sites such as Facebook):

1. To get a reciprocal follow: meaning, if you follow John Chow, he might follow you in return. I believe that’s usually not the case when dealing with celebrities because there are several other million people you can follow who will follow you back, but I’m just listing it as a possible factor.
   
    

2. Because you’re curious about their lives. Why do people follow Ashton Kutcher or Britney Spears? To see what they do in their day to day life. Hey, it’s all public, so why not? They invite this publicity.
   
    

3. Because they provide interesting content. Some celebrities, such as Mashable, write excellent content. Really, almost every one of Mashable’s tweets is a winner – I could not unfollow him even if I wanted to because he’s simply too good a source to give up. It doesn’t matter at all that he doesn’t follow me back. The New York times doesn’t read my blog and I don’t stop reading it, do I?
   
    

4. Because they want a chance to interact with them. If you follow someone, you can comment on something they do or they may follow you back… and then you may actually get to ‘talk’ to them. Touch the stars. Be a part of their lives. This goes back to one of my first posts which dealt with interaction.
   
    

I think for most people it’s usually (4), that is, the chance to interact with celebrities, and to a lesser extent, (2), that is, to simply follow their lives out of curiosity. However, let’s face it, the tweets of most celebrities are extremely boring. It’s like seeing the twitter account of your not so bright teenage next door neighbor. That being said, interacting with a celebrity means you get to say “Hey, I chatted with Britney today” even if all she responded to you was “thank you” – and you get to talk about this for years to come! So I think interaction is the main reason, even if it’s trivial interaction.

 
This reminds me of quick personal anecdote: should I be discussing this in a public forum? Never mind. In the mid 90s, a friend of mine used to be a secretary of a very famous Israeli general who – years later – was a candidate to be the head of the Israeli Mossad (he didn’t get the job by the way). You’d often read about him in the news at the time since he dealt with very sensitive issues. When she left her job, she had a small going-away party (for around 20 people), and he came too as her boss. She personally introduced everyone to everyone, so I was introduced to him as well. At some point someone was talking in the background while she was making a speech, effectively interrupting her (rather impolitely), so he shouted “Silence, Schlessinger!”. Clearly he confused that guy who was misbehaving with me (my friend quickly corrected him, “No no, that wasn’t Udi, he’s a good guy”). But for years later I used to say “You know, the potential head of the Israeli Mossad shouted at me in anger”. Silly, I know, but worthy of an anecdote even 15 years later. Don’t you think?

 
Anyway, my above conclusions made me examine my own list of people I follow. I follow very few celebrities, and most of them are in John Chow’s league (i.e. most people won’t know them). I asked myself: why do I follow William Shatner? I really liked him in Star Trek, but his Tweets are boring (no offense Bill if you’re reading this). I know why I follow Mashable (mentioned above). I started following Brent Spiner (Data from Star Trek) because – I guess – I was curious and wanted to interact with him, but now I follow him simply because he is a very interesting person. He’s extremely witty and funny, and provides one of the best sources of content on Twitter.

 
After this pondering I realized that very few of the celebrities I follow are really justified. Most are either boring (often very boring) and they most definitely don’t interact with me. So why should I follow them? Once I realized that, I unfollowed most (like all 6 of them ) and left those that either I really find interesting, or have interacted with in the past. Sorry Shatner, you had to go. Don’t take it personally, I still think you were awesome in Star Trek.

 
Just thought I’ll share this with you, my reader: if you follow some people (celebrity or otherwise) on Twitter, ask yourself, why do you do that? Do you really care about them? Do you just follow them because you want an extra follower? Do you find their tweets interesting? Thoughts worth thinking in my opinion.

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Technorati Tags: Affiliate Summit East, Ashton Kutcher, Bloggers, Blogging, Brent Spiner, Britney Spears, Celebrities, Facebook, Intera, Interaction, John Chow, Mashable, Mossad, Star Trek, Tweet, Twitter, Twitter followers, Twitter interaction, Unfollow, William Shatner

In case you are not familiar with it, the Google Keyword tool is an excellent free keyword research tool. You type in a keyword or a phrase, and it shows you the search volume, cost for advertising, competition as well as associated words and phrases. A necessary tool for all affiliate marketers.

 
Some time ago, out of curiosity, I used it with my own name as the seed keyword. The result quite disturbed me. But that’s in the past. In fact, it made me reflect on my life and ponder who I am. Moreover, since today is Yom Kippur (the Jewish day of atonement) I figure it’s most appropriate that I post this now. Google was right and I was wrong. But let me explain what the search tool found:

 
First, apparently my name is associated with:
“Ten stupid things women do”
“Ten stupid things women do to mess up their lives”
“Care and feeding of husbands”

 
Huh. So accurate it’s uncanny. I’ve really underestimated Google. I didn’t realize the burden my wife carries. I hope she doesn’t read this!

 
Second, the tool even further speculates about my life and ties my name with:
“Bad childhood good life”

 
Like I said, at first I didn’t agree with this claim, but after going through all my repressed memories, I realized Google is in fact right. My childhood wasn’t as good as I remember it to be. It even rained the day I went to Disneyland, how unfair is that?? My childhood just sucked, and thanks to Google I see that now.

 
Perhaps they should rename it from “Google Keyword Tool” to “Google Psychic Tool”. Because it is! Google just reaches into an interdimensional database of facts and pulls out the nitty gritty stuff you won’t find elsewhere, in places such as Bing or Yahoo. And I won’t even mention Ask, not even as a joke. That’s why Google is #1. Because of this stuff.

 
Final conclusion: if an advertiser wants to bid on my name, he should consider the headline “Ten Stupid Things Women Do”. This is scientifically proven to work.

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Technorati Tags: Affiliate marketing, Ask, Bing, Google, Google keyword tool, Keyword research, Yahoo

when you have a couple of websites you begin noticing a predictable situation: you get spammers. Unless you use a plugin such as Akismet, these can make your life miserable. Note that Akismet can occasionally misclassify a valid comment as spam, so you should still monitor your spam queue periodically.

 
That being said, despite the fact spammers are pests, I’m beginning to find the amusing factor in them. In my book site (yes, I have one) I have a forum system that’s never been truly adopted by the users (unfortunately), and so, there were more spam comments than real comments. For a while I played a game with them: I’d edit their spam messages to meaningful text. For example:

 
“Buy Xenadroxalix for $50″ would change to “I really liked the Time Traveler’s wife. It was both romantic as well as creative. Truly a book for everyone”.

 
“Enlarge your ears for $25 using Vibralis” would change to “Not sure I agree with the previous commenter, I think it wasn’t a very good book. It just doesn’t make sense scientifically”.

 
Sometimes I’d even take it a degree further and just really mess with the comment. For example:

 
“Go to Kasinos and win thousands of dollars “ would change to “hey i like youre website but its could use some more reviews of books like jon gricham and things like that you know what im taking about?”.

 
Recently I got fed up, the game stopped amusing me. I’m going to just shut down that forum system.

 
But anyway, I’ve had enough experience with spammers that in this post I’d like to classify them to five categories:

 

1. The mass linker: I don’t know what this type of spammer is thinking, but he posts massive comments with dozens or even hundreds of links, usually involving some sort of sexual or psychiatric drugs. That’s the classic spammer. It goes on like this “Xenadrioxi for $50. Venogra $50. Kialikx $80″ only a hundred times.
   
    

2. The innocent commenter: this type of spammer usually leaves innocent looking , yet very generic spammy comments. For example: “Interesting post, look forward for more”. “Thanks for the article, would like you to focus on this subject again”. And sometimes even something “subtler” “I disagree with the approach you took, there are many complex points you are not addressing” (Yes, I got the exact same comment on several unrelated sites that are located on different hosting accounts).
   
    
   Sometimes it’s even clear the spammer doesn’t know English, as the sentence looks like one that was translated using Google Translate (or an equivalent tool). I don’t remember how it went exactly, but I got one that said something like “Very decent information. Honour you!” (clearly translated, no?)
   
    

3. The weird commenter: One of my sites started getting a lot of those. Usually they leave a meaningless comment and signature (with a link) at the end. For example: “How do you spell your surname?” “On one hand…, on the other hand…” “Where are you going?” “When is the next bus to the airport?” “It’s early yet!”. These five comments are real spam comments I got today (in fact, this is what made me write this article. This is just funny!).
   
    

4. The massive spammer: this type of spammer is the worst: he just sends one of the above in massive amounts. I used to (naively) think I could deal with all spam myself. But when one of my sites started getting thousands of comments I gave up. Did I mention I really like Akismet?
   
    

5. The foreign spammer: this type of spammer couldn’t care less about being detected. He leaves comments in other languages. For example, the forum I mentioned above started getting a lot of Russian comments. I had no idea what they meant (that is, until I used Google Translate – I think they were about alternative healing), but they were clearly spam.

 
I’m sure if I spend more time I can come up with more. Have you got any interesting spam story you’d be willing to share?

 
Edit: since I’ve created this I’ve discovered yet another type. This one – I think – is the most sophisticated spammer. It displays a generic comment, usually – but not always – a question but one that may be legitimately asked, often flattering. For example: “what a good domain name, what made you pick this one?” or (this one is a real example): “Ooh oops i just typed a long comment and as soon as i hit post it came up blank! Please please tell me it worked right? “. Another real one: “I wrote a similar blog regarding this subject but your is better”. They’re usually not really relevant to the post, but innocent looking that many blog owners may approve them because they appear valid. So.. be warned.

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Technorati Tags: Akismet, Foreign Spammer, Google Translate, Spam, Spammer, Spammers

I’ve been using StatCounter for site statistics tracking for several years now. It’s free, it’s simple – it’s great! I know some people must be rolling their eyes (I know because I also saw this in person), why not use Google Analytics, these people are asking? Well, for starters, I used it, and didn’t like it. It just.. wasn’t convenient for me. I like Statcounter. Secondly, it sends tons of information to Google that I don’t need it to have (I think it’s this article that discusses it).

 
But that’s not my point.

 
Today I noticed someone is accessing my website – this website – through a statcounter menu that is not mine.

 
Unless I’m mistaken, this can only mean someone has some statcounter code hidden somewhere in this WP installation. I searched quite thoroughly and couldn’t find anything. I looked for encoded sections, usually the likely culprits, but couldn’t find any (in general I try and stay away from themes that have encoded sections for this very reason).

 
That being said, the fact is, someone gets my statistics without my knowledge (or consent). And since I’m using an open source piece of software, it’s obviously related to that. Clearly similar issues are the disadvantages (with the advantages being that it’s open, free, upgradeable, flexible, and much more).

 
I find this very disturbing. If they can view my stats, who knows what else they can do? Is this specific to my theme? or all of WP? (that might be too paranoid, but you never know). I’ll probably end up changing my theme (which is a pity since I really like it). So my word of advice: keep this in mind when using WP!

 
One last thing: if the mysterious person who gets my stats reads this, please contact me: udi@IndustryReview.org. I won’t be mad (I promise). I just want to know how you did this. When I was a teenager I used to dabble in similar things but that is long gone. Call it professional curiosity. (I’ve also done such things in a significantly smaller scale – when I was a teenager, there was no WWW! This might be a good time to mention I’ve been using the internet since 1988).

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Technorati Tags: Google Analytics, Hacker, Open Source, Site statistics, Statcounter, Unauthorized access

I’ve taken my share of classes during my time. With 3 degrees it would be surprising if I didn’t, wouldn’t it?

 
When I started doing affiliate marketing, I realized there are many topics I need to learn how to tackle (PPC, Quality scores, CPA, SEO, SERPs, Traffic, Landing Pages, Keywords, Social media, Article directories, RSS feeds and the list goes on and on). None of it is rocket science, but there’s just a lot to know. I learned a lot of it on my own, but figured I may as take a shortcut in the form of a class or two – particularly since most of them have 30 to 60 day money back guarantees.

 
One thing I learned is that there is a great variation in the way the classes are being taught. I was expecting every class to be very similar in the approach taken, but it’s far from the case.

 
So here are 10 aspects I think every online class should have. If you’ve ever considering creating a class, pay attention. I classified them in three ways: Crucial (most classes actually do this), optional (can’t hurt to have), and subtle (many classes don’t do this, and yet it’s so important).

 

1. (Crucial) Organization: Provide students a clear map of what you’re supposed to be doing every week, where you are headed, and what you’re supposed to learn. You’d be surprised how often this is not the case.
   
    

2. (Crucial) Stored videos of classes: This is essential since it’s likely you’re going to miss some. I’ve actually never seen a class that doesn’t have this feature.
   
    

3. (Crucial) Original content: many classes simply offer the same regurgitated content you can see elsewhere and present it as their own. Not only this is unethical, but it pretty much guarantees you’re never going to buy a class from that person again. People sometimes ask me: is affiliate marketing any good? This is one reason I sometimes find it hard to answer, because so many classes offer the same ol’ same ol’.
   
    

4. (Optional) PDFs summaries of every lesson: At times, particularly a while after you’ve watched the class, it’s just easier to read a summary rather than go through an entire lecture again.
   
    

5. (Optional) Bonuses: it’s nice to buy something and get a related piece material you have not paid for. Normally I would not mention this, but it almost feels standard nowadays since almost every class has this.
   
    

6. (Optional) Forums: forums offer a way for you to interact with other course members who are going through the same process as you, and have similar interests. This is not crucial, but very important. Most classes I’ve participated in had a forum system.
   
    

7. (Optional) Live webinars: not only the occasional live webinar gives the feeling it’s a “living” course (and not something that was created 2 years ago), but it also allows asking live questions, or examining students’ own work (such as websites).
   
    

8. (Subtle) Standalone: Some classes expect you to have to buy another piece of software to successfully do the class. Sometimes this is unavoidable (like the need to register domains, etc – that’s part of the game), but other times it’s just not the case. For example, I’ve taken a class which was pretty cheap, but the lecturer kept using a software that – surprise surprise – costs more than $1,000. As far as I know, he also was involved with that piece of code as well. Since I couldn’t afford that software (nor did I want to buy it), and half the course depended on it, I ended up asking for a refund. This just feels like a cheap and dirty way to sell other items (give the course for not much, sell the tools for a lot).
   
    

9. (Subtle) Availability for personal questions: When you take a university class, there are office hours, professor emails, and you can always physically approach them. Some online classes do their very best so that you will not be able to contact the lecturer. When you think about this, this is downright rude (particularly since some classes cost thousands of Dollars!) One class I took has several layers “protecting” the lecturer. I wanted to ask a personal question (inappropriate for the forums). So I had to ask support to get the lecturer’s email. They asked me to contact his personal assistant. Which I did. The assistant asked me what it’s about, so I sent my question to him – and he said he’ll relay it the lecturer. I assume he did – but after going to all this effort, I never even got a response. That’s unprofessional. Note that naturally, this was after the 30 day money back deadline passed. It makes class takers feel like the lecturer only cares for their money. In this specific case, the lecturer said in the sales pitch that he’s trying to build his brand, so he wants our testimonials once the class ends. Regardless of the quality of this content, I guarantee you this attitude would eliminate many of the positive testimonials he could’ve gotten.
   
    

10. (Subtle) Availability for public questions: although this may sound identical to the previous item, it’s not. What I mean here is that there should be a way for students to post a question (to a forum or a mailing list) and for the lecturer, the authority figure, to give a definite answer. You’d think this is obvious, but many classes simply do not have this option. The lecturer is “somewhere up there”, and the people who answer comments are the other class members. Don’t forget: they’re students too and they are often wrong. This is irresponsible, and in this case the class does ill service to its students.

 
What do you think? Have you had similar experiences? Better? Worse? Please do let me know.

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Technorati Tags: Affiliate marketing, article directories, Bonuses, CPA, Keywords, Landing Pages, Online classes, Online Courses, PPC, Quality scores, RSS feeds, SEO, SERPs, Social media, Traffic, Twitter, Webinars, Website creation